Ralac is proud to share that Lionsbrae passed every aspect of its recent Aged Care Quality & Safety Commission (ACQSC) reaccreditation audit held in August 2022. This is brilliant news and truly reflects our Mission statement to provide quality care, services and accommodation to the elderly and most vulnerable in our community. That’s what we do!
The unannounced three-day audit saw three ACQSC auditors assess every aspect of Lionsbrae’s operations and determine that we met all eight aged care quality and safety standards, namely:
- Standard 1 – Consumer dignity and choice
- Standard 2 – Ongoing assessment and planning with consumers
- Standard 3 – Personal care and clinical care
- Standard 4 – Services and supports for daily living
- Standard 5 – Organisation’s service environment
- Standard 6 – Feedback and complaints
- Standard 7 – Human resources
- Standard 8 – Organisational governance
You can read the full ACQSC reaccreditation report here.
The ACQSC Certificate of Accreditation arrived in the post recently and is happily displayed in the Lionsbrae foyer.
Pictured: (L to R) with the ACQSC Certificate of Accreditation are Cathy Hallett, GM-Operation, Rebecca Matheson, Quality Officer and IPC lead, Bobby Singh, Clinical Support Nurse, Mal Taylor, Residential Services Manager, Lyn Kleehammer Quality Manager and Mercy Glenn, Clinical Care Coordinator.